FAQs

Delivery

Do you offer free delivery?
All UK orders £25 and over are delivered free.
 
Do you ship worldwide?
Yes we ship to all countries*.
 
What delivery methods are available?
All orders are sent out first class via Royal Mail.
 
Can I get my order next day?
All orders are dispatched same day 1st Class via Royal Mail if your order is placed before 2pm.
 
Can I collect my order?
Yes your order can be collected by emailing customer service on info@beadsjar.co.uk
 

Payment

How can I pay for my order?
We accept all major credit cards and also Paypal.

Are all your payment methods secure?
Yes, we use 128bit SSL secure connection through Sagepay and secure payments through Paypal.
 
Is there a minimum order?
No.
 

Other questions

Do you operate 24hrs?
Yes our website is operational 24 hrs, 7 days a week.
 
What are customer service hours?
Customer service is between 9-5pm (Mon-Fri).
 
Can I cancel or change my order?
Yes you can change your order by contacting customer services on info@beadsjar.co.uk as long as your order is not shipped.
 
Can I get my order next day?
All orders are dispatched same day 1st Class via Royal Mail if your order is placed before 2pm.
 
Are my personal details safe?
All your details are safe and secure and we never share with third parties.
 
Can I collect my order?
Yes your order can be collected by emailing customer service on info@beadsjar.co.uk
 
For more information contact customer service: info@beadsjar.co.uk
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